When making online reservations, you need to create a reservation profi le by providing personal information like name, address, contact details, and credit card information. Submitting this information implies your agreement to the policy terms.
Your credit card number will be verifi ed for reservation confi rmation. No payments are authorized until the reservation is confi rmed. For secure reservations, INK Hotel uses encryption technology to protect personal information.
Our payment, cancellation, and refund policy applies to the rate plan you have selected for your stay at INK Hotel.
A valid credit card is necessary to secure bookings. Cancellations are accepted up to 3 days before the arrival date. Failure to show up or cancel within the free cancellation period will result in the card being charged for the fi rst night or the entire stay, depending on the booking policy, for each reserved room. For bookings made after 1.00pm on the day of arrival, a no-show fee equivalent to the fi rst night's rate per room booked will be applied.
Guests are allowed to check out early by notifying the reception team before 11:00 am on the revised departure date. Otherwise, the guest will be responsible for the room charges for that additional day.
The hotel may request payment before your arrival, which is non-refundable. Please note that there are no cancellations, refunds, or modifi cations allowed (including name changes). Any no-shows or early departures will incur charges for the full value of the reservation.
The hotel might request payment before arrival. Cancellations can be made free of charge up to 15 days before the arrival date. If there is a late cancellation or no-show, the guest will be charged for the initial 30 days of the reservation, with no refund allowable. Early departures are allowed with payment for a minimum of 30 days of room charges.
If you qualify for a refund, it will be issued back to the original payment method. For instance, a refund for a payment made with a specifi c credit card will be returned to that same card. Refunds for expired or canceled cards are managed by the card issuer and typically credited to your replacement card.
The INK Hotel reserves the right to charge the guest's card provided during reservation for the total value of non-refundable bookings or any applicable no-show fees.
INK Hotel accepts cash, debit, and credit card payments (Visa, Mastercard, American Express). Please note that bookings made via the website are only confi rmed if the credit card details provided are accurate, valid, and active.
INK Hotel Non-Flexible Bookings: Reservations booked under the INK Hotel Non-Flexible rate will be charged immediately upon booking through the INK Hotel website or at a later time, at the discretion of the hotel. When you agree to the booking terms and conditions, you are acknowledging and agreeing to these payment terms in their entirety.
If the non-refundable payment for an INK Hotel Non-Flexible booking fails for any reason, including incorrect credit details, lack of available balance, or approval issues, the hotel is not obligated to hold or guarantee the booking, leading to automatic cancellation.
Room rates are based on a per room, per night basis and do not include Municipality/Government Fees, VAT, and Service Charge.
In the United Arab Emirates, Municipality/Government fees and service charge will be added by the hotel and invoiced for billing, in line with payment terms of the booking.
The following will apply:
